Online customer support is one of the hot topics for discussion this season, as many clients complain that they are not able to convert their visitors into actual customers. Online marketing first was just keyword ranking on Google, then it turned towards links, then traffic and finally conversion seems to the most important and indeed it is.In my opinion, offering successful customer support to visitors would definitely ensure conversions.However not many businesses actually are able to handle this as this includes not only investment but also technical knowledge about various platforms that offer online support.So outsourcing online support centre for your website is definitely worth trying. Of course, you need guidance as to how to choose one.
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